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Sales and Delivery Terms

The following sales and delivery terms is applicable for every sale, offer, and delivery unless otherwise agreed in writing between the Customer and Claudi Group, Thailand.

1. Offer and order confirmation

All specifications in our offers are non-binding. Claudi Group reserves the right to adjust all prices until the day of delivery subject to changes in law, exchange rates, shipping and insurances rates, custom fees and duty on equipment and similar areas beyond Claudi Group influence and/or control.

All orders only become legally valid by way of our written sales confirmation. Similarly, changes made pursuant to the establishment of a contract or cancellations of parts of already confirmed orders also require our written authorisation. The Customer continues to be bound to an order until it is rejected or executed.

2. Pricing

Prices are subject to the agreement between the Customer and Claudi Group and exclusive of VAT unless otherwise stated.

All taxes, duties, or assessments of any kind applicable to the equipment listed herein shall be added to the purchase price and shall be paid by the Customer.

Claudi Group reserves the right to adjust all prices until the day of delivery subject to the above specifications under point 1.

Should Claudi Group incur cost of behalf of the Customer, Claudi Group is entitled to require compensation.

3. Payment

Payment terms for the Customer is payment upon delivery unless agreed otherwise in writing.

In the case of overdue payment, Claudi Group is entitled to charge interest and fees on balances as stated on the invoice from the due date until payment is made. Payments shall always be used to settle due interests and fees on outstanding balances first and hereafter the debts.

The Customer has no right to withhold any payment because of complaints set off by the Customer.

In the case of delayed delivery due to the Customer’s circumstances the Customer is obliged to pay Claudi Group as if there had been no delay, unless otherwise explicitly authorized by Claudi Group in writing.

4. The Customer’s financial situation

If Claudi Group believes that the Customer does not have the financial capacity to fulfil his part of the order or prior to this order has failed to make payments on time, Claudi Group reserves the right to cancel such orders.

This will apply unless the Customer immediately pays all due balances and makes an advance payment on the current order.

5. Delivery

Delivery dates given by Claudi Group are estimated and may only be used as a guideline. Claudi Group will always endeavour punctual delivery, but cannot be held responsible for any delayed deliveries.

Claudi Group pays no compensation for delayed delivery and the Customer is not entitled to cancel the order for reason of delayed delivery.

All deliveries are ex warehouse and all equipment shall be shipped via parcel post, mail or carrier at the Customer’s risk. The Customer will bear all shipping costs from the warehouse of Claudi Group.

Orders received by Claudi Group are not subject to change without Claudi Group’s specific written consent. If Claudi Group does not want to accept a change to the original order “Company” can at its sole discretion choose to cancel the order in whole.

6. Risk and ownership title

Risk and liability for any loss or damage of the equipment passes over from Claudi Group to the Customer on the day of the delivery, i.e. on the day of handing over the equipment to the first carrier or defined person.

Claudi Group retains the ownership of the equipment that has been sold until full payment has been made (including any and all late interest and costs associated with enforcement of the payment).

7. Product information

Claudi Group cannot be held responsible for errors and changes in brochures, catalogues or any other materials issued by the manufactures or distributors of any equipment.

8. Product liability

Claudi Group is only responsible for personal damages by the supplied equipment if the damage is documented as being negligence on the part of Claudi Group. Claudi Group can never be held responsible for damages to real estate, personal property or any operational down time, lost earnings or any other form of direct loss.

In the event that Claudi Group is held responsible for product liability with regards to a third party the Customer will be obliged to cover Claudi Group expenses, whose liability is limited to the extend mentioned in the section above.

Claudi Group can never be held responsible for changes in the technical specifications made by the manufacturer.

9. Limitations of liability

Claudi Group will never pay compensation exceeding the amount of the specific purchase.

Claudi Group shall in no event be liable for any loss of use, revenue, profit or Customers or for any direct, indirect or consequential damages arising out of, connected with or resulting from the sale of equipment.

10. Notification of defects

After delivery of the equipment the Customer must promptly inspect the equipment to establish whether the quality and quantity of the delivery is accordance with the order. If the Customer finds any defects or has any notifications he is obliged to notify Claudi Group in writing about this within 2 days of the delivery regarding visible defects and within 14 days of the delivery regarding invisible or hidden defects.

11. Force Majeure

Claudi Group is entitled to cancel orders or postpone their deliveries caused by Force Majeure events, such as war, natural disasters, strikes, lockouts, unavailability of raw materials and energy and other unpredictable circumstances that occurred during the term of the contract and prevented Claudi Group from meeting its commitments.

All Customers rights are suspended and removed in the case of Force Majeure and in the case of cancellation or postponed delivery the Customer may not apply for damages or make any other claims against Claudi Group.